Tenancy agreement

Your tenancy agreement is your contract with Family Mosaic.

Please read it carefully, as it will give you information about your responsibilities and rights as a Family Mosaic tenant.

It has been designed to be easy to read. If you’re unsure about anything, please call us on 0300 123 3456 and we’ll be happy to explain what it means.

Lifetime tenancies

When letting a new home, most tenants will be offered a fixed term tenancy.

There are a number of key exceptions to this who will be offered a lifetime tenancy:

  • existing assured or secure tenants of Family Mosaic, or of other housing associations or local authorities, whose tenancy started before 1 April 2012
  • new tenants who are within five years of pensionable age where there is no prospect of their home becoming under-occupied in the future, for example, if they are without children
  • new tenants who have a substantial, long-term illness or disability, and who are unable to work and are in receipt of Employment and Support Allowance
  • new tenants whose illness or disability means their home requires significant adaptation to meet their needs

Fixed term tenancies

A fixed term tenancy is an assured shorthold tenancy agreement that lasts for a specific period of time.

A new fixed term tenancy can be granted when it finishes.

Tenancies will be issued for a standard period of five years: the first year will be a probationary period. The tenancy will then continue for a further four years if there has been no significant failure to keep to the terms and conditions of the tenancy. Towards the end of this period, there will be a review of the tenancy.

Joint tenancies

A joint tenancy is where two people sign the tenancy agreement and share an equal interest in the tenancy.

We offer joint tenancies to married couples, civil partners and other established unmarried or lesbian and gay partners.

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing