Our Residents’ Handbook is your guide to all our services.
The Customer Care Line is our award-winning call centre staffed by office-based Housing Officers who can answer most calls right first time.
These are the key steps in your journey to becoming a Family Mosaic tenant. Use this information to guide you through our letting process and help you decide if you would like to become a Family Mosaic tenant.
We set ourselves high standards for all our properties.
We want to provide you with a high quality service around your tenancy and in the management of your estate.