Customer Care Line

The Customer Care Line is our award-winning call centre staffed by office-based Housing Officers who can answer most calls right first time.

How we let our homes

These are the key steps in your journey to becoming a Family Mosaic tenant. Use this information to guide you through our letting process and help you decide if you would like to become a Family Mosaic tenant.

Our service standards

We want to provide you with a high quality service around your tenancy and in the management of your estate.

Page 1 of 41234