All our offices will be closed from Saturday 23 December to Wednesday 27 December. They will also be closed over the New Year weekend.
Our opening hours will return to normal on Tuesday 2 January 2018.
|Friday 22/12/2017||9am – 5:30pm|
|Wednesday 27/12/2017||9am – 5:30pm|
|Thursday 28/12/2017||9am – 5:30pm|
|Friday 29/12/2017||9am – 5:30pm|
|New Year’s Eve||Closed|
|New Year’s Day||Closed|
|Tuesday 02/01/2018||9am – 5:30pm|
Customer Care Line opening hours and emergency contact
Customer Care Line will close on 23 December at 1pm and will open again on 27, 28 and 29 December between 9am and 5pm. It will also be open on 30 December between 9am and 1pm. It will then close over the New Year weekend until it opens as normal on Tuesday 2 January 2018.
Our out-of-hours service for emergency calls, including repairs, will be open throughout. You can reach this via Customer Care Line on 0300 123 3456.