There are small things that we could all be doing to prevent common problems leading to major repairs.

Sinks and drains

• Don't pour cooking oil or fat down the drain.
• Dispose of nappies, plastic bags, sanitary products correctly - not down the toilet.
• Use a plunger if you suspect a blockage or thin wire to dislodge the obstruction.
• The 'U' bend underneath your sink is the best place to check for a blockage. This can be easily unscrewed - remember to put a bucket underneath. 

Frozen or burst  pipes

• Check for dripping taps and overflows.
• If the pipes freeze turn off the water mains at the stopclock. Then turn on the affected taps very slowly so that the pressure doesn't build up as it thaws.
• Don't pour boiling hot water onto the pipes but apply gentle heat if you can with a hairdryer or wrap a hot cloth around the affected pipes.
• If your pipes have burst as a result of freezing or for any other reason, turn off all stopclocks immediately and try to catch some of the water with containers - report this immediately.

Door/windows locks and hinges

• Oil all locks and hinges occasionally to keep moving parts working smoothly and prevent stresses and squeaks.
• Use WD40 or another lubricant spray.
• Tighten screws in your locks or hinges that may occasionally work loose.
• For small cracks or general wear and tear of the frames, you could use wood filler.

Communal areas

• If you are paying a service charge, we will make sure that the communal areas are kept clean - but you'll need to let us know if there are any problems.
• You must keep the communal areas in your building clear at all times - don't leave bikes, pushchairs, prams, rubbish bags or anything else in the corridors or hallways.
• This is not only to keep the place looking tidy and well kept but also in case of an emergency and allowing access for people to leave the building.

If any of the above problems lead to a major repair, report this online or by phone.

For energy saving tips and advice, please visit the Green Zone.