Our Income Collections Team

The Income Collections Team is responsible for:

• carrying out Financial Assessments of nominated Applicants prior to being offered a Tenancy with Family Mosaic

• collection of all Rent Arrears for General Needs Tenants

• providing assistance and advice where financial difficulties are incurred by Tenants

• escalation procedures which are followed through to attendance at Court in cases of deliberate non payment of Rent.

The Team is centrally based at 3^rd Floor, Albion House, 20 Queen Elizabeth Street, London, SE1 2RJ.