One of our most preferred methods of payment is via Direct Debit. The many advantages of Direct Debit to you include:

• Quick and easy - Can be set up via a brief phone call to your Income Officer (contact details of your Income Officer can be found under the Income Collections Team Section) or very simple form to complete at the outset of your Tenancy 

• Hassle-free - Any changes to the Direct Debit will be carried out by ourselves so there is no inconvenience to yourself. However, we are not allowed to make any changes without sending you notice of them 10 Days in advance.

• Guaranteed - You are covered by the Direct Debit guarantee against any errors that are made by us, your Bank or Building Society. In the event of any such error, you are entitled to an immediate refund from your Bank or Building Society.

• You can choose the frequency of the payment dates as long as your payment is made in advance of when your rent is due. For monthly payments you can choose the 1st, 5th, 15th, 20th, 25th or 30th day of the month or any Monday for weekly payments.

• You have the right to cancel at any time and this guarantee is offered by all the Banks and Building Societies that take part in the Direct Debit Scheme. What we do ask is for you contact us in advance if you are intending to cancel.