Main navigation
Quick Site Search
Still unsatisfied?
If you aren’t happy with the decision made by the complaints panel, you may take your problem to the Independent Housing Ombudsman.
The Ombudsman checks that you have taken your complaint through all the stages of our complaints procedure, before he takes it on. If it looks like we have done something wrong, the Ombudsman decides what needs to be done to put things right.
Housing Ombudsman, 105-109 The Strand, London WC2R 0AA, lo-call 0845 7125 973, Email ombudsman@hos.org.uk
