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Your local MP or councillor may be able to help you. You can also get independent advice from a solicitor, a Citizens’ Advice Bureau, law centre or housing aid and advice centre.
If you are a supported resident whose complaint is about a care and support service for which Family Mosaic is responsible you can ask the local authority which funds the service to investigate.
You can request details of how to complain to the appropriate local authority from the Service Manager for your service.
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