Need to contact us by phone?

If you are a tenant and need to contact us regarding: your tenancy, ASB, rehousing, rent or leaseholds, contact our Customer Care Team on 0300 123 3456. Lines are open from 8am - 6pm Monday, Wednesday and Friday, and 8am to 5pm Tuesday and Thursday. NOTE: For Repairs enquiries, please click here.

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Money Advice Service
Get your free online financial healthcheck

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Introducing our Youth Academy
Providing opportunities to young people across London and Essex



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Electronic Rent Statements
Sign up to receive your rent statements electronically or login to your accountly.

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Affordable & accessible finance
Your local credit union could help

Book your free Gas Safety Check
By law we have to check all gas appliances that we've installed in your homes once a year to make sure they are safe.