Resident services

At Family Mosaic we are committed to making living in one of our homes a positive experience.

Please visit the sections below for all the information you need to know about your tenancy or lease with us. You can visit our Customer Care to report a repair, pay your rent and much more.

Customer Care

Our Customer Care can help with a range of things regarding your home.

My Account

Information about My Account, our new online self-serve service due to launch soon, and how to register your interest.

Repairs

We offer a range of repair services to ensure your home is in the best condition.

Buying your home

Information on your options for buying the home you are renting from us.

Moving in

Useful information you need to know when moving in to one of our homes.

Get involved with us

There are many ways for you to get involved in our work.

Guides

Information and guidance on various aspects of living in one of our homes.

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing