Resident services

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At Family Mosaic we are committed to making living in one of our homes a positive experience.

Please visit the sections below for all the information you need to know about your tenancy or lease with us. You can visit our Customer Care to report a repair, pay your rent and much more.

Customer Care

Our Customer Care can help with a range of things regarding your home.

MyAccount

Access MyAccount, your online self-serve portal for managing your home with us.

Moving in

Useful information you need to know when moving in to one of our homes.

Repairs

We offer a range of repair services to ensure your home is in the best condition.

Your rent

Information about your rent and the various ways to pay it.

Money matters

Money, benefits and budgeting advice to help you manage your finances.

Your estate

Information about your estate and your local community.

Buying your home

Information on your options for buying the home you are renting from us.

Get involved with us

There are many ways for you to get involved in our work.

Moving out

What you need to know when moving out from your home with us.

Guides

Information and guidance on various aspects of living in one of our homes.

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing