Pay us a compliment

We encourage everyone at Family Mosaic to exceed expectations, so that our customers receive the best possible service.

If someone at Family Mosaic has impressed you, why not nominate them for a WOW! Award?

The WOW! Awards are the UK’s only national awards that recognise excellent customer service based purely on customer nominations.

Make a nomination now >

Nominee: Maple Ward

My mother has advanced Alzheimer's disease and is in end of life. The care at all points whilst at St Peters has been excellent. We have enjoyed the multi cultural environment. The nursing team have treated her with dignity and Dr Hughes (and Dr Robbins before) have given good advice and have made her last days as comfortable as possible.

Nominated By: Andrew R

Nominee: Tim Milne, Billy Mitchell

I would just like to thank the guys that came out today to install the new gas line.I was worried about missing them and a hundred other things, however they were very helpful, informative and polite. They kept in touch with me to provide progress and reassured me.

Nominated By: Mohammed Ghafoor

Nominee: Maple Ward Team

The excellent way in which you have nursed my mother back to health whilst she has been a patient in Maple Ward. The professionalism, care and kindness has been quite humbling to observe and my family and I are truly grateful for all yoru hard work.

Nominated By: John S

Nominee: Obi Aguiyi

I would like to nominate Obi for a WOW award.I required the training records for 3 members of staff who are being re-employed to different posts. I was finding it very difficult to find the information i needed and after emailing Obi requesting his assistance, he quickly located all the information required and passed it on to me so that I could take the necessary steps to continue with the re-employment process. Obi is a great asset to the OD team.

Nominated By: Anonymous

Nominee: Stuart Cooper

Excellent manner and arrived when he said he would, did a great job and was very pleasant.

Nominated By: Amanda Shinkdin

Nominee: Stuart Cooper

He is hardworking, caring and really cares about people's care needs. I highly recommend him. He does his job with precision, attention to detail and care, and genuinely listens to the resident. Excellent worker and highly recommended.

Nominated By: Brenda Arnold

Nominee: Stuart Cooper

Very satisfied with the work, as he has done his job sincerely. He has also cleared up everything - very good!

Nominated By: G Givan

Nominee: Stuart Cooper

He was efficient, came on time, worked really hard and explained what was being carried out in my property.

Nominated By: Delici Harvey

Nominee: D T Mccrave

Extremely helpful and found the source of the problem very quickly. Explained everything to me and what he'd done and ensured me it would be sorted out. Potentially saved us a lot of money as we were on the wrong meter

Nominated By: Chloe Grannell

Nominee: Stuart Cooper

He was so polite, friendly, very good at what he did and understanding. Well dressed and clean.

Nominated By: J Opokua

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