Our homes

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We provide homes for social rent, shared ownership or outright sale.

Our housing stock continues to grow each year. By the end of March 2016 we owned and managed approximately 26,000 homes across London, Essex and the South East.

We work closely with local authorities to help people in greatest housing need. However, like other providers, we experience a very high demand for our properties and difficulties in meeting demand, particularly in London. in response we’ve made a commitment to step up our development programme and build 1,000 new homes per year.

We’re continually focussed on improving our repairs and maintenance service in our existing homes and this has been a challenge. Our repairs service continues to be one of our top priorities. We’re working with various new contractors, we’ve made improvements to our customer care line and we have a new self-service option coming soon.

The majority of our estates are rated ‘good’ or ‘excellent’ – we run regular inspections to gain valuable feedback from our residents on our estates and the neighbourhood services we provide.

If you’re interested in buying a home from us visit our sales website

www.familymosaicsales.co.uk

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing