The Audit Commission is currently recruiting Tenant Inspection Advisers (TIAs) to help carry out inspection and assessment work of housing services.

TIAs are also used for the inspection of local authority benefits services and the Audit Commission feels this would offer engaged tenants the opportunity to further contribute to the improvement of social housing services - and housing and council tax benefits services too.

What will TIAs do?

TIAs join the Audit Commission's inspection teams specifically to provide the viewpoint of tenants, leaseholders and customers on the quality of housing services delivered by housing providers. Therefore they should either be social housing tenants or have recently been tenants. They also work on the inspection of benefit services delivered by local authorities.

A TIA’s input is invaluable in helping the Commission reach conclusions that could improve social housing and benefits provision and services.

Responsibilities are varied, they include assisting with the planning of inspections and meeting staff, tenants and their representative organisations. TIAs can be asked to visit estates and homes, attend focus groups or assist with phone surveys and mystery shopper exercises.

The next stage can involve recording findings, drafting reports, feeding back conclusions and contributing to reviews of the inspection process once it's over.

To find out more

If you are interested or wish to share this information with a friend or colleague, find out more about what skills you need on the TIA website or to apply visit the Vacancies section of Everybody Counts  recruitment website.

Downloadable leaflet -  Tenant Inspection Advisers information leaflet.

Please note applications close on 11 December 2009 and assessments take place on 18 January 2010.