Careers at Family Mosaic

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If you want to help make a positive difference to people’s lives, join Family Mosaic.

Why us in particular? Maybe because we’re a little different ourselves. When people think of a housing association, they usually think of a house. But the first thing we think of is the people who live there, and their health, wealth and wellbeing.

It might be a family with two young teenage boys – who could benefit from joining our various training courses. Or a young adult looking to improve their chances of being employed – who may find one of our apprenticeship opportunities appropriate for them. Perhaps it’s a single parent who wants to get back into work – they’d certainly find our employment services useful. Or it could be a vulnerable adult or young person, who’d benefit from the specialist, personalised care we can provide to them and thousands of other people.

Family Mosaic, a multi-award winning organisation, is one of the largest housing providers in London and the South East. We offer affordable homes to rent and buy as well as care and support services for people needing extra support. We also partner local communities to make our neighbourhoods better places to live.

What we do

  • We build homes
  • We manage them
  • We provide care and support to the most vulnerable
  • We support communities
  • We focus on helping those in greatest need

If you are looking to find out more about whether a role in care and supported housing is for you, you may find the following resources useful:

Our values

Our values, relaunched in 2013, are what we believe provide the cornerstones of our success in delivering our objectives above, and they underpin our ‘We Can’ culture.

Like the first stone laid at a corner where two walls begin, cornerstones literally form the first part of a new home. But cornerstones can also be people or something fundamentally important.

For Family Mosaic, our four new values (or cornerstones) underpin our ‘We Can’ culture. They are:

  • being dedicated to our customers
  • having courage to do the right thing
  • being confident in ourselves, and each other
  • being smart about how we actively add value to our business, day after day

We encourage our employees to demonstrate these cornerstones every day, and recognise this through the WOW! Awards – the UK’s only national awards that recognise great customer service.

Our employees have won the highest prize at the national WOW! Awards for the past two years’ running!

Our manifesto: Health, Wealth and Wellbeing

Our manifesto sets out what we believe is our purpose as a housing association, what we want to achieve and how we’re going to achieve it. Read it here.

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing

Improving health, wealth and wellbeing through housing