Care and support services

We provide care and support to over 8,000 people in London, Essex and the Southeast, to help them live more independently.

People like Lisa, who has learning difficulties and wants to live a more independent life. People like Amanda, who wants a few hours of support every week so she can continue living in her home. Every day they put their trust in us.

We treat every person as an individual, creating a support plan just for them, so that they live more independently, with more dignity, more choice and more control. Our personalised approach enables people to choose their own package of care: it’s been particularly appealing for younger people. And our initiative to help care and support customers get into work has been recognised nationally - and resulted in some of them finding work with us.

We are working hard to manage the impact of recent cuts to funding, without it affecting the quality of our service. In July 2011, In Touch became part of Family Mosaic, bringing experience and expertise in aids and home adaptations that enable people remain independent at home.

So if you need support, or if you’re looking for support for someone you care for, or if you’re a commissioner looking for a care and support provider, contact us: we can tailor a service that’s right for you.

You can view the latest CQC reports on our services here.

Find out more about our care and support services on our dedicated care and support website