Family Mosaic has signed up to the revised ASB Respect Charter.   

Introduced by the government in 2006, the original standard played an important role in driving up performance in both preventing and effectively tackling ASB, and our support of the charter demonstrates our continued commitment to providing high quality ASB services.

In January of this year the housing minister announced that the Standard would be passed from government to sector ownership.  The Chartered Institute of Housing, The Social Landlords Crime and Nuisance Group and HouseMark jointly took the lead and the new Charter was developed through wide consultation.

The revised Charter is essentially an updating of the Standard and acts as a framework for improvement based on a self-assessment approach.

The Charter continues to be voluntary, and is a key part of the new, co-regulatory approach within housing. It should be noted that the Charter is not intended to be a wider community safety charter - it is about landlords' ASB services. However, the importance of partnership working in improving outcomes for service users is acknowledged throughout the Charter.