Working with us

We employ over 1,500 people, including over 1,000 care and support staff. They’re based in eight offices, from Tower Bridge to Colchester, as well as numerous support schemes across London and Essex.

We're about creating the conditions for our people to deliver our aims every day. So our internal culture emphasises the importance of providing an excellent customer service. Our investment in our staff enables them to deliver this service.

From the horse's mouth...

Watch a short video introducing Family Mosaic by existing staff. Originally designed for new starters joining the organisation, this short clip will hopefully give you a flavour of what it's like to work at Family Mosaic. (Requires Adobe Flash).

More about our services...

Watch more videos about some of our services on our youtube channel

Providing a local service to tenants...

We believe in providing a truly local service to our tenants, and since the launch of our Customer Care Centre, Housing Officers now spend the majority of their time out of the office and in the communities we support, providing a truly face-to-face, local and personalised service to our tenants.